Human Resources

 

Lean Sigma Academy

Lean sigma is an evolving philosophy aimed at the elimination of waste and addition of value. It is a continuing process of change involving everyone within the organization. Fundamentally, lean is about leveraging employee knowledge and experience to identify and eliminate waste from our processes so we can spend more time, effort, resources on the things that matter to our students, employees and other stakeholders, and less on the things that don’t.

To become a Lean organization, the philosophy must be embraced by organizational leaders throughout the university.  The first steps in the journey to become a lean organization is employee education. As this progresses across the university, the Lean philosophy will begin to change the culture. 

The Lean Sigma 1.0 program at Adelphi University is broken down into two components; Lean Education for University Leadership (one three-hour workshops plus online content) and Lean Awareness (two two-hour workshops plus online content).

Lean Education for University Leadership

The Lean Leadership Workshop is recommended for department heads and leaders in business units across the University. Here are some of the topics that will be covered in this workshop:

  • What Is Lean?
  • The History of Lean
  • Lean in Higher Education
  • The Focus of Lean
  • What Is a Lean Process?
  • Why Do Organizations Use Lean?
  • The Cost of Poor Quality
  • Focus on the Process
  • Lean Principles
  • How Do You Define Value?
  • Leader Standard Work (LSW)
  • Leader Task Boards
  • A3 Coaching
  • Leader Process Performance Boards
  • Leader Huddle Meetings
  • Leader Process Walks
  • Meeting Productivity
  • Stakeholder Analysis
  • Communication Plan

Two three – hour workshops (25 participants each)

Tuesday, March 13: 9:00 a.m.–12:00 p.m.
Thursday, March 22: 9:00 a.m.–12:00 p.m.

Introduction to Lean (Lean Awareness 101)

Lean Awareness, designed for all employees of the university, is two (two-hour) concurrent workshops that cover the philosophy of Lean as well as some basic tools that attendees can use. It is recommended that all faculty, staff, and administration take this course. Attendees of Lean Education for University Leadership are invited to participate in the second of the two workshops. Here are some of the topics that will be covered in this workshop:

  • What Is Lean?
  • The History of Lean
  • Lean in Higher Education
  • The Focus of Lean
  • What Is a Lean Process?
  • Why Do Organizations Use Lean?
  • The Cost of Poor Quality
  • Focus on the Process
  • Lean Principles
  • How Do You Define Value?
  • What Is Flow?
  • The Concept of Pull
  • The Impact of Pull
  • How Do You Pursue Perfection?
  • A3
  • 8 Wastes
  • Organizational Level Process Map
  • Value Stream Map (VSM)
  • PDCA
  • Swim lane Diagrams
  • Process Walk
  • Spaghetti Chart

The developer and facilitator of Adelphi University Lean Sigma Academy is Dr. Alan Cooper, Associate Dean, Willumstad School of Business. Alan has over 25 years of experience in the area of strategic organizational transformation, with a specific focus on organization development (OD), customer experience and change management.

Participation in this program is currently by invitation only. If you would like to participate in the future, please contact:

A. Brian Leander, Ph.D.
Manager of Training and Development
e – ableander@adelphi.edu

 

For further information, please contact:

Office of Human Resources
p – 516.877.3220
e – humanres@adelphi.edu

 
 
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